In case you missed it over the weekend, the ArcheAge Unchained team has released a statement on their official Discord (also viewable on Reddit) addressing Larders.
It references maintenance and the underlying issue being related to authentication incorrectly tracking time,
“The maintenance could not be delayed. The underlying issue was a problem with the authentication servers not tracking time properly and getting out of sync, which affects the entire environment. The queue issues we were seeing were a symptom of that issue, which leads us to find that problem, which needed to be corrected immediately. Maintenance on a Friday night during primetime is not something that we take lightly, and will not do unless absolutely necessary.”
The team then addressed the larders (emphasis theirs),
“With regard to larders lost during maintenance, that is an ongoing issue that we have been working with the XL team to get resolved for quite some time, but have not been able to. In an upcoming patch, the system is being changed, but that cannot be brought to the NA/EU version earlier due to dependencies on other parts of that update. Unfortunately, we are not able to provide replacements for lost larders, however, we are currently in discussion with the team at XL Games regarding compensation for this unscheduled maintenance on the North American servers.”
Reception on Reddit has been as expected. One user suggests compensation,
“They need to ask momy XL to give compensation items on their servers. Theres where you see the power Gamigo haves over the game. They cant even give away labour rechargers and X amount of diligence coins at will.”
Another user seems frustrated,
“Yep, screw you people is what it is. Interestingly its the first time that i know off where they actually wrote about larder being a problem in an official fashion. Sadly its too little to late, part of that fiasco was induced by their own CM encouraging people to plant larders before saturday’s in the previous stream.
Such miscommunication would never have happened if Gamigo had made their stance clear on larder on day one. As many people mentioned, this is not a new bug, this is a bug that plagued legacy for a while now,
so why is it that larders were not removed ?
If they cant remove them, why have they not at least done what they had the power to do ? Inform their users to not do larders, make it as a login message, post about it in forum announcement / discord news and most importantly, inform their support staff so they don’t just accuse your family when you message them about lost larder on maintenance.”